PROF. SWATI POWAR; MS. SRUSHTI TUPSAKHARE; MR. SAMEER SAWANT; MS. SHAHISTA SHAIKH. CALL CENTER SENTIMENT ANALYSIS. International Engineering Journal For Research & Development, [S. l.], v. 5, n. 5, p. 7, 2020. DOI: 10.17605/OSF.IO/649JG. Disponível em: https://www.iejrd.com/index.php/iejrd/article/view/782. Acesso em: 1 may. 2026.