Effectiveness of Grievance Handling Mechanism

Abstract

A grievance is any discontent or feeling of unfairness and in the workplace, it should pertain to work. The objective of this paper
is to determine the effective handling of the grievances faced by an employee. The study identifies the most common factor for
arising the grievances are wages and salary, working environment, promotions, transfer, lack of communication, interdepartmental relationship, etc. The study also looks for the root of grievance faced by an employee, grievance handling
techniques, and the management procedures of resolving the grievances. Effective grievance handling is an essential part of
cultivating good employee relations and running the organization smoothly, successfully and gaining the good productivity of
work.